Testimonials

Feedback from our patients (TopDoctors, Trustpilot & Google Reviews)​

"Absolutely worth it. I finally took the plunge and went to see Dr Theodora Kalentzi after I'd had four GPs all suggest different HRT options to me. I was really suffering and could only make an appointment over Zoom as I felt too unwell to even get to the office. Dr Kalentzi is superb, she spent a long time going over everything and she changed my HRT regime. I felt well enough to see her in person and I really enjoyed the trips to her office. She explained which HRT routes would work and which weren't suitable (it turns out I was on completely the wrong thing). As a GP she was also able to help with other issues and I now finally feel like I am stable and know where I'm going. There is a world of difference between ten minutes with a GP who just offers up the regime they give all their patients, and an hour with Dr Kalentzi who looks at the whole picture."

Lottie P 15 March 2024 TRUSTPILOT

"Excellent clinic! After experiencing increasing perimenopause symptoms for over 2 years and with little support / interest from my family GP, I spent some time researching online and found Dr Kalentzi at Medical Prime. At my initial appointment Dr Kalentzi took the time to listen to me and learn about me and my symptoms. She provided a number of HRT treatment options and we discussed the pros and cons of each. Subsequent appointments allow us to thoroughly discuss how things have been, and make any adjustments that may be needed. I now see Dr Kalentzi a few times a year and find her to be welcoming and caring and I never feel rushed during my appointments. The ability to have either in-person or online video consultation appointments has been particularly helpful when train travel has been disrupted. Dr Kalentzi is supported by an excellent Clinic Manager, Zarina McCulloch, who is always willing and able to help with queries. I have no hesitation in recommending Medical Prime."

SarahW 14 March 2024 TRUSTPILOT

"Finally feeling like my old self. After several years of continuous visits to my doctor about not feeling myself I was prescribed anti-depressants. I knew I was not depressed but because I did not have the classic symptoms of the peri menopause, this was ruled out. I spoke to friends and did my own research online and discovered there were many women out there that were going what I was, mood swings, irrational behaviour, weight gain, urine infections and brain fog. After endless days spent searching for the right clinic I made an appointment to see Dr Kalentzi at Medical Prime. This was just before the first lockdown and I cannot thank her enough for listening and understanding how I felt. It was such a relief to know that there was a way through this and soon I could start to feel myself again, happy and confident. Dr Kalentzi is such a warm, caring and very knowledgeable Practitioner. I never felt rushed and step by step we worked through a programme that suited my body. If anybody is gong through what I did I highly recommend Dr Kalentzi and the Medical Prime team. Zarina is amazing, she helped me out on numerous occasions especially when I was on holiday in the UK and forget my medication!"

Mrs North 9 March 2024 TRUSTPILOT

TopDoctors patient review for Dr Ashlesha Dhairyawan:

"Dr Ash was able to do something which I have waited on a long time. Someone to confirm I was dealing with POI and get a plan and treatment in place sooner rather than later. She didn’t rush me & was very thorough, reassuring, gave all options. Would definitely recommend to others."

G.D. 1 December 2023 TOPDOCTORS

TopDoctors patient review for Dr Theodora Kalentzi:

"Fantastic experience coming into the clinic. Everything was explained so clearly and the pathway choices for the treatment."

S.S. 28 November 2023 TOPDOCTORS

"Excellent Menopause Clinic. I feel very fortunate to have found Dr Theodora Kalentzi at Medical Prime. After struggling for quite a while with the dreaded “perimenopause symptoms”, I booked an appointment at her menopause clinic. It turned out to be one of the best decisions I’ve ever made.

It’s been wonderful to be given the time be listened to, to have someone with such expertise and who understands.

Dr Theodora Kalentzi has been so thorough with her questions and investigations in order to find the right solutions.
It’s been positively life changing and I cannot recommend her highly enough!"

Sam P 28 November 2023 TRUSTPILOT

TopDoctors patient review for Dr Theodora Kalentzi:

"I am happy with the treatment and support provided by Dr Kalentzi. I had many symptoms causing me distress and these, as well as my overall wellbeing, are now a lot better because of the treatment prescribed by Dr Kalentzi. I find her to be a very good listener, and she cares."

J.D. 19 September 2023 TOPDOCTORS

"Positive experience. I am happy with the treatment and support provided by Dr Kalentzi who I have been seeing for about a year. I had many symptoms causing me distress and these, as well as my overall wellbeing, are now a lot better because of the treatment prescribed by Dr Kalentzi. I find her to be a very good listener, and she cares."

Julia D 6 September 2023 TRUSTPILOT

TopDoctors patient review for Dr Ashlesha Dhairyawan:

"I came to Medical prime because firstly my usual GP wouldn’t take my concern’s seriously when I asked to look at HRT for me and secondly because I wanted to be sure I was going to see someone with good knowledge and expertise. Which I did find with Dr Ash."

L P. 25 August 2023 TOPDOCTORS

TopDoctors patient review for Dr Ashlesha Dhairyawan:

" Dr Ash is courteous and methodical in her approach, taking the time to learn about me and applying her deep knowledge in the field of menopause to improve my health and well-being."

V B. 24 August 2023 TOPDOCTORS

TopDoctors patient review for Dr Theodora Kalentzi:

"Lovely clinic, very quick response time. Dr Kalentsi has helped me so much with my menopausal symptoms. She is extremely knowledgeable, patient and empathic. I highly recommend her."

J. 24 August 2023 TOPDOCTORS

TopDoctors patient review for Dr Nicola Davies:

B S. 21 AUGUST 2023 TOPDOCTORS

TopDoctors patient review for Dr Ashlesha Dhairyawan:

M. 21 August 2023 TOPDOCTORS

"True Menopause Care. When I turned 35, menopause knocked on my door, bringing hot flushes, mood swings, and irritability along for the ride. Luckily, I found Dr Kalentzi at Medical Prime Clinic through my online research. With a hormone replacement therapy (HRT) plan, I got my groove back in no time! If you're going through menopause blues, I wholeheartedly recommend Medical Prime Clinic. They've got the expertise and care that can make all the difference; a special shoutout to the incredible Clinic Manager, Zarina McCulloch! They've changed my life for the better!"

Beatriz S 2 JULY 2023 TRUSTPILOT

"Thorough and caring perimenopause advice. I have been seeing Dr Theodora at Prime Medical for 6 months now after experiencing symptoms which she diagnosed as perimenopause. I have found her service invaluable and it is really helped me feel more myself again. Our consultations have been thorough and detailed yet at the same time supportive and understanding. I wouldn't hesitate to recommend the service."

Lisa H 17 MARCH 2023 TRUSTPILOT

"I'm so glad I decided to consult Dr Kalentzi because it took over a year to see a consultant on the NHS. Dr Kalentzi was understanding and easy to talk to. We discussed all the issues surrounding HRT fully and she gave me lots of options to manage it. When stocks of oestrogen were running low, the team at Prime were a great source of comfort and I never went without. Its great to know this support is only an email away!"

Natasha 5 SEPTEMBER 2022 TRUSTPILOT

"All I can say is my menopause was starting to rule my life as the night sweats and joint pains along with the brain fog were interfering with my life and work.
I felt so low I even considered giving up my job or going part time as I was unable to cope or perform at my best.
I had started to read about the benefits of HRT and the media were starting to talk about the menopause and HRT, the likes of Davina Maccall and Dr Newson were telling women not to suffer in silence.
I decided enough was enough and looked up the Menopause Society's website to find a clinic in London and thank goodness all the reviews were amazing for Medical Primes Menopause Clinic and Dr. Kalentzi.
From the moment I walked in the door and was met by Zarina, Clinic Manager I felt confident that I had made the right decision.
After completing a symptoms questionnaire and having time to talk about how I was feeling and how I wanted to try HRT, Dr. Kalentzi was very informative and sympathetic she really listened to how I was feeling giving me plenty of advice on HRT the benefits that I would see and how to use the medication I had been prescribed.
I left the clinic feeling confident a weight had been lifted from my shoulders, HRT has now changed my life for the better for the first time in ages I can sleep.
I have returned for a follow up appointment and was very impressed with the care I received, I have another appointment booked for later this year.
I highly recommend Dr. Kalentzi and Medical Prime thank you."

Denise 9 JUNE 2022 TRUSTPILOT

"I honestly can’t recommend and thank Dr Kalentzi enough for changing my life and making me feel like “me” again.
After struggling with many horrendous symptoms, starting around the age of 39, I honestly had no clue what was happening to my body. Feeling very worthless, depressed, forgetful, lacking motivation, poor concentration… to name just a few symptoms… After my first consultation, learning and understanding about the menopause and starting to take the correct HRT, the feeling when the “fog” started lifting was unbelievable. Please do not hesitate to contact her!!"

Nicola 12 APRIL 2022 TRUSTPILOT

"When I had a full hysterectomy at the age of 32, I naturally went into the menopause but no one suggested I needed HRT. I developed terrible depression and anxiety but although I returned to my GP surgery again and again over the next seven years, they told me that it wasn’t the menopause. Instead, they said I was clinically depressed and gave me antidepressants. I put on weight and had no interest in anything -- I just survived. In the end, it was my husband who found Dr Kalentzi online. When I filled out her menopause questionnaire I realised I had every symptom. Dr Kalentzi was so kind and gave me all the time I needed to talk about my problems. She put me on the correct medication and three years later I’m myself again and living a full and happy life. Dr Kalentzi and her team are always there if I need help. I feel so cared for by them. I couldn’t be more grateful."

Jess N 1 DECEMBER 2021 TRUSTPILOT

"I went to Dr Kalentzi after both the NHS and a male private doctor had failed to help me with my severe insomnia, which I’d developed as the result of the perimenopause at the age of 46. I was only getting one or two hours’ sleep most nights and felt like I was going mad. I was 48 or 49 when I found Medical Prime online. Dr Kalentzi was truly sympathetic, which the other doctors hadn’t been, and explained in detail how my hormones were causing my insomnia. She did blood tests, which the male private doctor had refused to do, and also prescribed oestrogen and progesterone. But it was the testosterone that Dr Kalentzi gave me on my second visit (after more blood tests) that really worked. After two weeks I started sleeping really well and I haven’t looked back. I see Dr Kalentzi once a year for a checkup. It was definitely helpful to see a woman doctor. Dr Kalentzi is lovely and very understanding. She’s the only one who got me to sleep!"

Tina 4 OCTOBER 2021 TRUSTPILOT

"My life was transformed after seeing Dr Kalentzi. Until I saw her, my menopausal symptoms had made my life hellish. After a total hysterectomy because of fibroids, I had immediately gone into full-blown menopause. My surgeon prescribed HRT, which helped a bit, but I had a real battle to get the prescription renewed by the GPs I saw. Then I found Dr Kalentzi. She did blood tests and prescribed medication, including HRT. At last I’d met a doctor who was interested and understood. My symptoms disappeared and today I feel well and happy. I see Dr Kalentzi every six months for a review. I’m writing this so that women know that there’s help out there. Thank you, Dr Kalenzti!"

Tracey W 5 SEPTEMBER 2021 TRUSTPILOT

"My life was turned upside down almost overnight when I started experiencing the most awful symptoms that I felt sure were related to the menopause. After trying herbal remedies, which had no effect, I saw Dr Kalentzi, who did blood tests, and in her capacity as a GP, referred me to two specialists. Dr Kalentzi diagnosed my problems very fast and put me on biodentical HRT, tailored to my particular needs. My symptoms swiftly disappeared and my life returned to normal. I’m writing this testimonial because I want people to know about the excellent service provided by Dr Kalentzi. The NHS would have taken far too long to make a diagnosis. I’m continuing to see Dr Kalentzi today as I have complete trust in her."

S 7 JULY 2021 TRUSTPILOT

"Thank you so much for your expert and concise advice to getting me my life back on track. Understanding why my body is doing crazy things and what I need to do to feel like myself again has been explained to me. I cant thank you enough."

Liz 23 APRIL 2021 TRUSTPILOT

"Dr Kalentzi is empathetic and friendly. Her advice is personal and specific. I can’t recommend her services enough - she has helped me to manage my awful menopause symptoms so that my life is almost back to normal. Do not hesitate to consult her."

Toni Y 24 MARCH 2021 TRUSTPILOT

"I had an excellent consultation with Dr Kalentzi last week. She was very thorough, extremely attentive and I didn’t feel rushed during the appointment.
I would definitely recommend Dr Kalentzi."

Niisha 23 MARCH 2021 TRUSTPILOT

"I feel very fortunate to have found an exceptional private GP Dr Theodora Kalentzi at the Medical Prime Clinic. definitely 5"

Mrs Sharon H 27 NOVEMBER 2020 TRUSTPILOT

"My video consultation with Dr Theodora was the perfect solution to the present COVID-19 restrictions. The appointment was just as effective as going into the clinic. For anyone out there with menopause symptoms; don't wait, do it now."

Chris 19 JUNE 2020 TRUSTPILOT

"Cutting edge advice and treatments tailored precisely to individual needs from a super-knowledgable and super-nice specialist lady doctor that has improved my quality of life immeasurably. I cannot recommend Medical Prime highly enough."

Dr Lex 19 JUNE 2020 TRUSTPILOT

"Really helpful, friendly and excellent service. I was a little nervous about going to a private provider but am coming back for repeat visits and would absolutely recommend."

Alison C 15 APRIL 2020 TRUSTPILOT

"Very pleased with the advice and treatment I have received from Dr Kalentzi. Very thorough and comprehensive. Thank you!"

Judith S 10 APRIL 2020 TRUSTPILOT

" Dr Kalentzi is the most professional and caring doctor I have had the honour to meet. She is extremely thorough and takes time to listen and answer any questions you may have. It's extremely important to feel as if you matter when going through the menopause and that you are being listened to and I came away from my appointment feeling just that - cared for! Dr Kalentzi is professional and compassionate and answers questions thoroughly and looks at ways to alleviate symptoms that suit your personal case rather than one prescription fits all. I am so pleased that I made the decision to make an appointment with Dr Kalentzi, I 100% recommend this amazing doctor."

Amanda B 10 NOVEMBER 2019 TRUSTPILOT

" Absolutely fantastic doctor! I had struggled terribly after going through surgical menopause. Was suffering with insomnia and severe anxiety amongst other things. Had been back & forth to my NHS doctor but felt I was getting know where. Dr Kalentzi is very thorough and caring and discussed all my symptoms at length. Never felt rushed and everything is always explained thoroughly. I have travelled a long way to this clinic on several ocassion now & has been well worth it. Cannot recommend enough. "

ANDREA S 10 APRIL 2019 TRUSTPILOT

"I had been suffering for almost a year with menopausal symptoms and, coupled with suffering a v.close bereavement, I was feeling extremely low. After a disappointing experience with my own GP surgery, I decided to do my own research and look for a doctor who specialises in menopausal issues. My first appointment with Dr Kalentzi was a turning point for me. Dr Kalentzi has a very empathetic manner, is extremely knowledgeable and explained all the different options open to me. We went through each of my symptoms and she helped me to understand which of my symptoms were most likely hormonal and which were grief based. I came away from that hour long appointment feeling reassured and hopeful. Three months on, and my symptoms have improved and I have just had my follow-up appointment with Dr Kalentzi, which was of the same excellent standard as my first appointment. I would have no hesitation in recommending Medical Prime and Dr Kalentzi to my friends."

YVONNE L 7 MARCH 2019 TRUSTPILOT

"My experience going to Medical Prime was extremely good. I was happy with everything, how easily the appointment was set up, how I was treated by Dr Kalentzi and her recommended treatment and follow ups. She was extremely helpful and knowledgable; I felt at ease and felt I was being listened to. I would highly recommend Medical Prime."

LOUISE 6 FEB 2019 TRUSTPILOT

" I found this clinic online after visiting other private practitioners. I was at my wit’s end with early menopause and had no joy with my GP. I came across Dr Kalentzi and can’t recommend her enough! Firstly, she really listened to my symptoms and was extremely empathetic. Secondly the treatment plan was tailored to my medical history, taking an holistic approach. I left feeling positive and the medication has worked after three months. Dr K was keen to help via email/phone call and I had my 3 month check up today. I’m feeling so much better and am back to nearly my old self! Can’t recommend this clinic enough. It’s also very reasonably priced compared to some other clinics in the field and no hidden charges. Well worth the money and I will continue to attend on a quarterly basis. Thank you "

JO MC 16 JAN 2019 TRUSTPILOT

"Dr Kalentzi was able to answer my questions with regard to going onto HRT, giving me the information I needed to decide myself what I wanted to do. I have now been on HRT for 3 months and can honestly say the quality of my life has returned, the hot flushes and night sweats have gone, I have my energy back, blood pressure is back to normal and I am having good nights sleep. I will be continuing with HRT, great to feel like myself again. Thank you Dr Kalentzi."

CAROL W 28 NOV 2018 TRUSTPILOT

"I am extremely impress with the medical support from Dr Theodora Kalentzi. She is excellent at evaluating the patient and takes time to consider medical history and formulates the best solution in the best interest of the patient. She takes time to listen and to explain in each consultation. Totally different to the 15 min / 1 issue NHS approach. I really appreciate such holistic approach and care to attention. I would totally recommend her!"

AD 13 SEPT 2018 GOOGLE REVIEWS

"I needed a blood test urgently, I found Medical Prime Clinic on Google Maps on a Friday and I was seen on Saturday morning, the next day. I highly recommend their excellent service, fast and efficient. I am very satisfied with the service provided."

QUINTA A 15 SEPTEMBER 2018 TRUSTPILOT

"This very experienced Dr Theodora is a General Practitioner in the true and ideal way as she can look after all age groups and any problem. I can confirm about her excellent listening skills, her gentle, respectful manner, the thoroughness of a skilled and knowledgeable physician, and an engaging personality. Her generously-timed consultation enabled thoroughness and opportunity to ask and discuss. She assisted immediately with better decision-making for my problem and took the time afterwards to point me towards informational resources to further reduce my suffering. Is it clear that she can give responsible, up-to-date, wise and ethical guidance. I am free to return to her for ongoing care or go to my own GP surgery, and she is happy to write to them if I so wish. I am really happy with my experience with Dr Theodora and now feel confident that I am on the right track. At any time I can choose to go back to her: whether for this or for any other issue."

RT 22 JULY 2018 TRUSTPILOT

"My experience with Dr Kalentzi was truly impressive .This is a very experienced , highly knowledgeable , motivated and very empathic general practitioner who is truly focused on resolving her patients' problems and getting 'results'!"

GEORGE DRUTTMAN 3 MAY 2018 GOOGLE REVIEW

"Dr Theodora Kalentzi is so lovely and empathetic and put me at ease immediately. She is fantastically knowledgeable and talked through all the options with me. She is willing to discuss and prescribe all the latest innovations and discuss all the pros and cons. I cannot recommend her highly enough and I feel so grateful to have found her."

SP 14 JUNE 2018 TRUSTPILOT

"My appointment with Dr Theodora Kalentzi regarding menopause was brilliant. She took the time to listen to all my symptoms, we went over my medical history thoroughly to make sure HRT was the right treatment for me, she explained different treatments and let me decide what I would be most comfortable with, and I went out of the clinic knowledgeable and confident that I made the right decision, not only in the treatment which was prescribed, but the doctor I chose. Thank you Dr Kalentzi for an excellent consultation."

DS 12 JULY TRUSTPILOT

"I had an appointment with Dr Kalentzi to discuss the symptoms I was having following the menapause. She was very thorough in investigating my overall health and symptoms, and very patient answering all my questions. I asked to have some blood tests to check various levels of hormones, iron, B12 and thyroid, Dr K helped group the blood tests together to make it the most cost effective. I received the results two days later and they confirmed the low levels of progesterone and oestrogen that Dr K suspected and I have started the HRT she prescribed. I also had a smear test and it was great to have it all sorted in one appointment. I would highly recommend Dr Kalentzi and won't hesitate to see her again."

GEORGINA T 17 MAY 2018 GOOGLE REVIEW

"I feel very fortunate to have found an exceptional private GP Dr Theodora Kalentzi at the Medical Prime Clinic in the heart of the City of London. I have often struggled in the past to have to take 2-3 hours off work in order to see my NHS GP for just a 10-minute appointment. So, having a good private GP within a walking distance from my office in the City, is hugely beneficial. From the first visit, I have felt that Dr Theodora Kalentzi is both a top professional and a very considered and friendly person. She carefully listened to my medical history, asked questions and managed to address my major concerns within two appointments. After a full examination, Dr Kalentzi clearly explained the blood test results and she took in consideration my overall medical history as well as any potential genetic predispositions I may have. I really appreciate such holistic approach and I have even discovered that my Healthy Heart Age is five years younger than my actual age! I am very happy to recommend Dr Kalentzi to anyone who is looking for a good GP and a high quality service in the City of London."

R GRAY 16 MAY 2018 GOOGLE REVIEW

" I been to see Dr.Kalenzi , the only things I can say it that she is very profesional , she explain to me everything I ask for and guide me very well , I understand everything that se told me taking in consideration that I'm not English she been patient with me.She understand right the way what I need. Thank you Dr Kalentzi . "

NM 30 MAY 2018 TRUSTPILOT

"Came away fully informed about HRT and what is right for me. I have been frustrated with seeing doctors through the health system and the various opinions and advice. Prime Medical gave me as much time as I needed to question and fully understand HRT. I saw Dr Theodora Kalentzi and she listened, questioned and was very open about the different treatments, pros and cons for HRT treatment. I feel confident in the approach that I have chosen based on what I have learnt and look forward to my follow up visit and progress in a few months."

DH 30 MAY 2018 TRUSTPILOT

"An absolutely unparraleled and patient centric experience.  Having had some health issues for a while and having seen several private and NHS practitioners where a holistic approach was never considered, Dr. Theodora has taken the time to firstly understand me and my lifestyle, then she has thoroughly gone through my entire medical history, comparing my results over the years, questioned my symptoms in detail, recommended some more tests which she then interpreted and explained to me patiently, to then formulate a detailed treatment plan with all the possible treatment options, giving me the choice to opt for the one that I thought it was most suitable for me and that I would feel comfortable with - considering that some of the medicines could have some unpleasant side effects. As a result, I would wholeheartedly recommend Dr. Teodora to anyone who is looking for a truly 5 star service or who has not yet found the right treatment approach to their health issues."

CRISTINA SABAU 5 JUNE 2018 TRUSTPILOT

"Considerate, knowledgeable and approachable Dr. I found Dr Kalentzi very knowledgable and approachable. She was very thorough in finding out about my symptoms and recommended relevant treatment. Her bedside manner and consideration for my comfort were very good. I will definitely see her for a follow up appointment and would recommend her."

ANNIE (REVIEW ON TRUST PILOT) 12 JULY 2018 TRUSTPILOT